FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Orders & Shipping
Below are some common questions about orders and shipping
Where do you ship?
We ship in Lebanon. Shipping times and costs may vary depending on your location.
How long does shipping take?
Orders are typically processed within 2–5 business days
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can follow it every step of the way.
Do you offer free shipping?
Yes! We offer free shipping on orders over $50.
Products & Quality
Below are some of are common questions about products
What material are your t-shirts made of?
Our t-shirts are made from high-quality cotton for comfort, durability, and a premium feel.
Will the print fade or crack?
No — we use high-quality printing methods designed to last. With proper care, your design will stay vibrant.
Are your designs exclusive?
Yes! All our designs are original and created to stand out — you won’t find them anywhere else.
Do you offer oversized or different fits?
Yes, we offer multiple fits including regular and oversized. Check our size guide for details.
How do I wash my t-shirt?
- Wash inside out in cold water
- Do not bleach
- Do not iron directly on the design
- Air dry or tumble dry low
Returns & Exchanges
Below are some common questions about returns and exchanges
Do you accept returns or exchanges?
At the moment, we do not accept returns or exchanges. Each item is made with care and goes through a quality check before shipping.
Why don’t you accept returns or exchanges?
Many of our products are made-to-order or produced in limited quantities, which means we’re unable to restock returned items.
What if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact us within [48 hours] of delivery with photos. We’ll make it right by offering a replacement or refund.
Can I cancel my order?
Orders can only be canceled within a short time after purchase. Once production has started, cancellations are no longer possible.
Payments & Security
Below are some common questions about our payments
What payment methods do you accept?
We accept major credit/debit cards, secure online payments, and Cash on Delivery (COD) for eligible locations.
Is Cash on Delivery available everywhere?
Cash on Delivery is available in select regions. Availability will be shown at checkout based on your location.
Is my payment information safe?
Cash on Delivery is available in select regions. Availability will be shown at checkout based on your location.
Size & Fit
Below are some common questions about our products
How do I choose the right size?
Please refer to our size chart on each product page. If you're between sizes, we recommend sizing up for a more relaxed fit.
Are your t-shirts true to size?
Yes, our t-shirts are designed to fit true to size unless stated otherwise.
Custom & Design
Below are some common questions about our designs
Can I request a custom design?
Currently, we focus on our own curated designs, but we may offer custom options in the future — stay tuned!
Will you restock sold-out designs?
Some designs may be restocked, but many are limited edition. If you like it, grab it before it’s gone!